Will I receive the same product that I see in the picture?

Absolutely! We understand the importance of accurately representing our products. Rest assured, the item you receive will closely resemble the picture on our website. However, please note that minor variations in color or texture may occur due to factors like screen settings or the natural characteristics of materials.

Where can I view my sales receipt?

After completing your purchase, you'll receive an email confirming your order. Your sales receipt, including details of your purchase, will be attached to this email for your reference. Additionally, you can also access your order history and sales receipts by logging into your account on our website and navigating to the "Order History" or "My Purchases

How can I return an item?
  1. Check the Return Policy: Ensure your item is eligible for return within the specified timeframe and meets the conditions outlined in our Return Policy.
  2. Initiate the Return: Log in to your account on our website, go to your order history, and select the item(s) you wish to return. Follow the prompts to initiate the return process.
  3. Pack the Item: Place the item securely in its original packaging along with any included accessories and tags.
  4. Label and Ship: Attach the provided return label to the package and ship it using a carrier of your choice. Be sure to obtain a tracking number for your records.
  5. Await Confirmation: Once we receive the returned item and verify its condition, we'll process your refund or exchange as per our Return Policy.
Will you restock items indicated as “out of stock?”

Our restocking of items typically depends on availability from our suppliers and the popularity of specific products. While we make every effort to restock popular items, some may be limited editions or seasonal, making them unavailable after they sell out. However, you can sign up for notifications on our website for specific out-of-stock items. This way, you'll be alerted via email once the item is back in stock or available for pre-order.

Where can I ship my order?

We offer shipping to various locations, including domestic and international destinations. During the checkout process on our website, you'll be prompted to enter your shipping address. Simply input the desired address where you'd like your order to be delivered. We ship to residential addresses, workplaces, and P.O. boxes, providing flexibility for our customers' convenience. Please ensure the accuracy of the shipping information to prevent any delivery issues.